TEM ROI

Telecoms Expense Management ROI

TEM is a concept with far an extensive scope.


Organisations on both sides of the deal, the organisation offering to provide expense optimisation and the organisation that could benefit from it, are not always aware of the potential risks to their respective ROI's...particularly the Customer organisation.


Metrotech can help to establish cost of effort estimations and ROI monitoring mechanisms to validate the prospect of the levels of ROI that the project is expected to deliver for both parties.

  • Cost Optimisation

The calculation which forms the level of potential financial benefit is dependent on several factors before they can be realised. These factors are wide ranging and have the potential to compromise the potential benefit that was deemed potentially available.

Metrotech can help you to determine those factors, define the potential effort (and cost) necessary to realise the potential benefit and how you may address these factors to redress the potential to denigrate the benefit.


  • Automated Workflows

Workflows are central to an organisation to realise benefits related to operational efficiency.

Metrotech can help you identify the elements in your operational processes that may be candidates to being digitised, being automated and in totality, being rationalised.


  • Integration with ITSM Platform

Much of the potential benefits that may be achieved are done so through the wide ranging topic of integrating an organisation's telecoms related assets and related data, is to integrate it with an ITSM platform such as ServiceNow. The benefits that integration with ServiceNow brings to the organisation are enormous and continue to be ever further reaching and ever more beneficial. But these are dependent on several factors; understanding your workflows, being able to audit your workflows and project managing their potential benefit.


  • Consolidation of Data

TEM relies very heavily on the right data being available in the right place in the right condition. Telecoms assets, contract data, cost centres etc are drawn to being consolidated in the same place for the whole ITSM platform to access and use for the huge diversity of applications related to them.


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